Privacy Policy

The data controller is Vertech Soluções Inova Simples (I.S.), registered under CNPJ No. 65.062.423/0001-81, based in Bagé, Rio Grande do Sul, Brazil.

Data Protection Officer (DPO) and contact for exercising your rights: admin@vertechsolucoes.com.br.

We collect only the data needed to interact with you:

• Contact details you provide in forms, through our scheduling assistant or in messages: name, email address, phone/WhatsApp number, company name and the content of your message.
• Browsing data: pages visited, device and browser type, and cookie identifiers, to understand and improve how the website is used.
• Communication data when you contact us on WhatsApp, by email or on social media: your number/identifier, conversation history and any files you share.
• Social media interaction data: when you like, comment on or interact with our pages and posts (for example, on LinkedIn), we may view and process public profile information associated with that interaction, such as your name, photo and comment, provided by the platform through its official APIs.

• to respond to your requests, questions and enquiries for quotes;
• to provide and administer the services you contract;
• to manage our social media presence, including publishing content, moderating and responding to comments, and measuring engagement with our posts;
• to improve our website, products and communication;
• to fulfil legal, contractual and regulatory obligations.

We process personal data on the basis of consent, performance of a contract and preliminary steps at your request, compliance with legal obligations, and legitimate interests, always respecting your rights and freedoms under Article 7 of the LGPD.

We do not sell your data. We may share it with service providers acting on our behalf and under our instructions, such as hosting, email, calendar, messaging and social media providers (including Google, Railway, Meta/WhatsApp and LinkedIn), only as needed to operate our services, and with authorities when required by law.

We use cookies essential to the website's operation and, where applicable, audience measurement cookies. You can manage or block cookies in your browser settings; some features may not work correctly without them.

We keep data for as long as needed for the purposes above or to comply with legal obligations. Once the purpose has ended, data is deleted or anonymised, except where retention is permitted by the LGPD.

You may request at any time: confirmation that your data is being processed; access to your data; correction of incomplete or outdated data; anonymisation, blocking or deletion of unnecessary data; portability; information about data sharing; and withdrawal of consent. To exercise these rights, contact our Data Protection Officer at admin@vertechsolucoes.com.br.

We take reasonable technical and organisational measures to protect data against unauthorised access, loss or alteration. No system is completely infallible, but we work continuously to reduce risks.

Some of our service providers may process data on servers outside Brazil. In those cases, we adopt the safeguards required by the LGPD to protect your data.

We may update this Policy periodically. The current version will always be available on this page, with the date of the latest update shown at the top.

Questions about this Policy or how your data is processed? Contact Vertech Soluções at admin@vertechsolucoes.com.br.